Terms & Conditions

1. Agreement to Terms

By accessing or using the website ioplatformsolutions.com and any services provided by IO Platform Solutions, LLC ("we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, do not use our services.

2. Services

IO Platform Solutions provides custom web application development, platform development, and related digital services for businesses. We also operate platforms on behalf of our clients that may include booking systems, client portals, notification services, and other business tools.

3. SMS/Text Messaging Program

By opting in to our SMS program, you agree to the following:

• Program Name: IO Platform Solutions Notifications
• Message Types: Booking confirmations, appointment reminders, account notifications, payment receipts, and promotional offers
• Message Frequency: Message frequency varies based on your interactions and preferences
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan
• Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation message and no further messages will be sent
• Help: Reply HELP to any message for assistance, or contact us at contact@ioplatformsolutions.com
• Consent: Your consent to receive SMS messages is not required as a condition of purchasing any goods or services

Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, and Sprint. Carriers are not liable for delayed or undelivered messages.

4. User Accounts

Some of our client platforms may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

5. Payments

Payments for services or bookings made through our platforms are processed by third-party payment processors (e.g., Stripe). By making a payment, you agree to the payment processor's terms of service. All fees and charges are described at the time of transaction.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of IO Platform Solutions, LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, IO Platform Solutions, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Third-Party Services

Our platforms may integrate with third-party services (e.g., Stripe, Twilio, Supabase). Your use of those services is governed by their respective terms and policies. We are not responsible for the actions or policies of third-party providers.

10. Termination

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in San Diego County, California.

12. Changes to These Terms

We may revise these Terms at any time by updating this page. Changes take effect immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the new terms.

13. Contact Us

If you have questions about these Terms & Conditions, contact us at: